GENERAL CONDITIONS

1. El presente documento (conjuntamente con todos los documentos en él mencionados) establece las condiciones por las que se rige el uso de esta página web (www.elbauldemus.com) y (www.musula.com) y la compra de productos en la misma (en adelante, las “Condiciones”). Le rogamos que lea atentamente las presentes Condiciones, nuestra Política de Cookies y nuestra Política de Privacidad (conjuntamente, las “Políticas de Protección de Datos”) antes de usar esta página web. Al utilizar esta página web o hacer un pedido a través de la misma usted consiente quedar vinculado por estas Condiciones y por nuestras Políticas de Protección de Datos, por lo que si no está usted de acuerdo con todas las Condiciones y con las Políticas de Protección de Datos, no debe usar esta página web.
These conditions could be modified. It is your responsibility to read them periodically, as applicable will be those in effect at the time of ordering or failing this, at the time of use of the website are only those that are applicable.
If you have any questions regarding the Terms or the Data Protection Policies you can contact us through our contact form.
The contract may be executed, at its option, in any of the languages ​​in which the Conditions are available on this website.

2. OUR DETAILS
Selling items through this website is performed under the name ELBAULDEMUS, SL, Spanish company based in Bilbao, Gran Vía, number 42, registered in the Mercantile Registry of Vizcaya, Volume 5546, Folio 120, Sheet BI 66322 , registration number B-1 and 95,808,648.

3. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE
Information or personal data you provide about you will be treated in accordance with the provisions of Policy Data Protection. By using this site you consent to the processing of such information and data and declares that all information or data provided to us are true and correspond to reality.

4. USE OF OUR WEBSITE
. By using this site and place orders through the same Vd is committed to:
Make use of this website only to make legitimate inquiries or orders.
Not make any false or fraudulent orders. If you could reasonably considered to have been made an order of this kind will be allowed to cancel it and inform the relevant authorities.
Give us your email address, postal address and / or other contact details truthfully and accurately. Also agree that we may use this information to contact you if necessary (see our Privacy Policy).
If we you all the information we need not provide, we can not complete your order.
By placing an order through this website, you declare be over 18 and have legal capacity to enter into contracts.

5. AVAILABILITY OF SERVICE
Items offered through this website are available for shipping to any territory to which transport services reached.

6. HOW TO ORDER
To order, you must follow the online purchasing procedure and click "Authorize payment". After this, you receive an email acknowledging receipt of your order (the "Confirmaciónde Order"). Also, we will inform you via email that the product is being shipped (the "Order Confirmation").

7. PRODUCT AVAILABILITY
All orders are subject to product availability. If difficulties in the supply of products produced or if there are items in stock or not creatable by hand, we will refund any amount you might have paid.

8. DELIVERY
Unless circumstances arising from the customization of products exist, unforeseen or extraordinary circumstances, we will send consistent order in the product / s listed in each Order Confirmation within the prescribed period on the website according to the shipping method selected and in any case within a maximum period of 30 days from the date of the Order Confirmation.
Si por algún motivo no pudiésemos cumplir con la fecha de entrega, le informaremos de esta circunstancia y le daremos la opción de seguir adelante con la compra estableciendo una nueva fecha de entrega o bien anular el pedido con el reembolso total del precio pagado. Tenga en cuenta, en cualquier caso, que no realizamos entregas a domicilio los sábados ni los domingos.
For the purposes of these Conditions, it is understood that there has been "surrender" or the order has been "delivered" at the time when you or a third party indicated by you acquires physical possession of the goods, which are he credited by signing receipt of order at the agreed delivery address.

9. UNABLE TO DELIVER
Si nos resulta imposible efectuar la entrega de su pedido, intentaremos buscar un lugar seguro para dejarlo. Si no podemos encontrar un lugar seguro, su pedido será́ devuelto a nuestro almacén. Asimismo, le dejaremos una nota explicándole dónde se encuentra su pedido y cómo hacer para que le sea enviado de nuevo. Si no va a estar en el lugar de entrega a la hora convenida, le rogamos que se ponga en contacto con nosotros para convenir la entrega en otro día.
En caso de que transcurridos 15 días desde que su pedido esté disponible para su entrega, el pedido no haya sido entregado por causa no imputable a nosotros, entenderemos que desea desistir del contrato y lo consideraremos resuelto. Como consecuencia de la resolución del contrato, le devolveremos todos los pagos recibidos de usted, incluidos los gastos de entrega (con la excepción de los gastos adicionales resultantes de la elección por su parte de una modalidad de entrega diferente a la modalidad menos costosa de entrega ordinaria que ofrezcamos) sin ninguna demora indebida y, en cualquier caso, en el plazo máximo de 14 días desde la fecha en que consideremos resuelto el contrato. Por favor, tenga en cuenta que el transporte derivado de la resolución puede tener un coste adicional, por lo que estaremos autorizados a repercutirle los costes correspondientes.

10. PASSING OF RISK AND PROPERTY
The risks of the products will be in charge from the moment of delivery.
You will acquire ownership of the products when we receive full payment of all amounts due in connection therewith, including shipping charges, or at the time of delivery (according to the definition in clause 9 above), if this should take place at a later time.

11. PRICE AND PAYMENT
Prices website include VAT but exclude shipping costs to be added to the total amount due as set forth in our Shopping Guide - Shipping.
Prices may change at any time, but (except as set out above) changes will not affect orders in respect of which we have already sent an Order Confirmation.
Once you have selected all the items you want to buy, they will have been added to the cart and the next step will be to process the order and make payment. To do this, you must follow the steps in the purchasing process, filling or checking the information in each step is requested. Also during the buying process, before payment, you can modify your order data. It has a detailed description of the purchase process in the shopping guide. In addition, if you are a registered user, you have a breakdown of all orders placed in the section My Account.
You can use as payment Visa, Mastercard, American Express and PayPal cards.
To minimize the risk of unauthorized access, data from your credit card is encrypted. Once we receive your order, a pre-authorization on your card will do to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the time your order leaves our warehouse. If your payment method is PayPal, the charge will be made at the time we confirm the order.
By clicking "Authorize payment" you are confirming that the credit card is yours.
Credit cards are subject to validation checks and authorization by the issuer of the same, but if the entity does not authorize payment, we are not responsible for any delay or non-delivery and we can not enter into any contract with you.

12. THE VALUES ADDED TAX AND BILLING
De conformidad con lo dispuesto en el artículo 68 de la Ley 37/1992, de 28 de diciembre, del Impuesto sobre el Valor Añadido, la entrega de los artículos se entenderá localizada en el territorio de aplicación del IVA español si la dirección de entrega está en territorio español salvo Canarias, Ceuta y Melilla. El tipo de IVA aplicable será el legalmente vigente en cada momento en función del artículo concreto de que se trate.
In orders to the Canary Islands, Ceuta and Melilla, deliveries will be found exempt from VAT pursuant to Article 21 of Law 37/1992, without prejudice to the application of taxes and duties in accordance with current regulations in each of these territories.
You expressly authorize us to issue the invoice electronically, may well indicate if at any time their willingness to receive an invoice on paper, in which case we will issue and send you the bill in that format.

13. RETURN POLICY
13.1 Legal right to cancel the purchase
Right of withdrawal
Being handicrafts and easy to use, Elbauldemus and Musuła does not accept returns, except in cases referred to below.
13.2 Returns of defective products
Where you believe that at the time of delivery the product does not comply with the terms of the contract, you should contact us immediately via our contact form with details of the product and the its damage, by email (ana@elbauldemus.com) where we will indicate how to proceed.
You may return the product delivered him to send a messenger to your home or sending it to the address indicated on the ticket you will receive with the product at the time of delivery.
Proceed to carefully examine the returned product and will notify you by e-mail within a reasonable time if applicable reimbursement or replacement thereof (if any). Refund or replacement item will be made as soon as possible and in any event within 14 days after the date on which we send you an email confirming that appropriate reimbursement or replacement of nonconforming article.
The amounts paid for products that are returned because of any fault or defect, where one exists, will be refunded in full, including costs incurred delivery to deliver the item and the costs you incurred to return it to us. The refund will be made in the same means of payment used to pay for the purchase.
They are in any case unless the rights recognized by law.

14. LIABILITY AND DISCLAIMERS
Unless otherwise expressly provided in these Conditions, our liability in connection with any product purchased on our website is strictly limited to the purchase price of the product.
However, unless legal provision to the contrary, will not accept any liability for the following losses, regardless of their origin:
Loss of income or sales:
Loss of business;
loss of profits or contracts;
Loss of anticipated savings;
Data loss; Y
Loss of management time or office hours
All product descriptions, information and materials on this website are provided "as a body" without express or implied warranties about them except legally established. In this sense, if you hire as a consumer and user, we are obliged to deliver items that are in conformity with the contract, responding against you for any lack of conformity which exists at the time of delivery. It is understood that products are in conformity with the contract provided that:
They fit the description given by us and possess the qualities that we presented on this website;
They are fit for the purposes for which products of the same type are used; Y,
Present usual quality and performance of a device of the same type that are reasonably expected.
We sell products being craft products often can have the characteristics of natural materials used in their manufacture. These characteristics, such as variation in the grain, texture, at the nodes and in color, not be considered as faults or defects. On the opposite, it will count with your presence and appreciate it. We select only products of the highest quality but natural characteristics are inevitable and should be accepted as part of the individual appearance of the product.

15. INTELLECTUAL PROPERTY
You acknowledge and agree that all copyright, trademark and other rights of intellectual over material or content supplied as part of the website owned brand we are at all times to us or who we were granted a license to use. You may use this material only in the way they are expressly authorized by us or our licensors for use. This does not prevent you using this website to the extent necessary to copy information about your order or Contract details.

16. VIRUSES, HACKING AND OTHER cyberattacks
Usted no debe realizar un uso indebido de esta página web mediante la introducción intencionada en la misma de virus, troyanos, gusanos, bombas lógicas o cualquier otro programa o material tecnológicamente perjudicial o dañino. Usted no tratará de tener acceso no autorizado a esta página web, al servidor en que dicha página se encuentra alojada o a cualquier servidor, ordenador o base de datos relacionada con nuestra página web. Usted se compromete a no atacar esta página web a través de un ataque de denegación de servicio o de un ataque de denegación de servicio distribuido.
El incumplimiento de esta cláusula podría llevar aparejada la comisión de infracciones tipificadas por la normativa aplicable. Informaremos de cualquier incumplimiento de dicha normativa a las autoridades competentes y cooperaremos con ellas para descubrir la identidad del atacante. Asimismo, en caso de a la naturaleza abierta de esta página web y a la posibilidad de que se produzcan errores en el incumplimiento de la presente cláusula, dejará inmediatamente de estar autorizado a usar esta página web.
We will not be responsible for any damage or loss resulting from a denial-of-service attack, viruses or other software or technologically damaging or harmful material that may affect your computer, computer equipment, data or materials resulting from the use of this website or downloading contents thereof or the same redirect.

17. LINKS FROM OUR WEBSITE
In the event that our website contains links to other websites and third party materials, such links are provided for informational purposes only, without us having any control over the content of such websites or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.

18. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send will be in writing. By using this website, you agree that most of these are electronic communications with us. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send you electronically comply with legal requirements to be written. This condition does not affect your statutory rights.

19. NOTICES
The notifications that you send us must be sent preferably through our contact form. Under the provisions of the above and except clause 18 otherwise provided with, we may send communications either by e-mail or to the postal address provided by you when placing an order.
It means that notifications have been received and have been properly made at the moment when posted on our website, 24 hours after an email, or three days have been sent after the date of posting of any letter. To prove that the notification has been made, it is sufficient to prove, in the case of a letter, which had the right direction, it was properly sealed and was duly given at the post office or a mailbox, in the case of an email , that it was sent to the email address specified by the receiver.

20. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The contract is binding on both you and us and our respective successors and assigns.
You may not transfer, assign, encumber or otherwise dispose of a contract or any rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract or any rights or obligations arising under it, at any time during its term. To avoid any doubt, said transmissions, assignments, liens or other transfers will not affect the rights, if any, you, as a consumer, is recognized by law nor cancel, reduce or limit otherwise warranties, express or implied that we had been able to bestow.

21. EVENTS beyond our control
We will not be liable for any failure or delay in fulfilling any of the obligations assumed, when the same to events outside our reasonable ( "Force Majeure") must control.
Force Majeure Event includes any act, event, lack of exercise, omission or accident beyond our reasonable control and among others, the following:
Strikes, lockouts or other industrial action.
civil commotion, riot, invasion, terrorist threat or attack, war (declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Inability to use trains, ships, aircraft, motor transport or other means of public or private transport.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
It is understood that the obligations remain suspended during the period that the Force Majeure Event continues, and we will have an extension in the deadline to comply with these obligations for a period of time equal to the duration of the Force Majeure. Will all reasonable means to end the Force Majeure or to find a solution that allows us to fulfill our obligations despite the Force Majeure.

22. WAIVER
The lack of requirement for our share of strict compliance by you of any of the obligations assumed by you under a contract or these conditions or lack of exercise by us of the rights or actions that could match us under of the contract or the Terms shall not constitute a waiver or limitation in relation to those rights or remedies will not exonerate you from compliance with such obligations.
No waiver by us of a right or concrete action constitute a waiver of other rights or remedies under a contract or the Terms.
No waiver by us of any of these Terms or the rights or actions arising under a contract shall take effect unless expressly stated to be a waiver and is formalized and communicated to you in writing in accordance with the provisions in the Notifications section above.

23. SEVERABILITY
If any of these Conditions or any provision of a contract they were declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in effect without being affected by the declaration of nullity.

24. ENTIRE AGREEMENT
These Terms and any document expressly referred to in them represent the entire agreement between you and us relating to the subject thereof and supersede any prior agreement, arrangement or earlier promise agreed between you and us verbally or written.
You and we acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or which may be inferred from any statement or written in negotiations by the two before it, except that which is explicitly mentioned in these Conditions.
Neither you nor we will have action against any untrue statement made by the other party, orally or in writing, prior to the date of a contract (unless it was made such untrue statement fraudulently) and the only action that will have the other party shall be for breach of contract in accordance with the provisions of these Conditions.

25. OUR RIGHT TO VARY THESE TERMS
We have the right to review and amend these Terms at any time.
You will be subject to the policies and Conditions in force at the time you use this website or order products, unless by law or governmental bodies we must make changes retroactively to those policies, Terms or Privacy Statement, in which case it will apply to orders you have previously made.

26. APPLICABLE LAW AND JURISDICTION
The use of our website and product purchase contracts through this website shall be governed by Spanish law.
Any dispute arising out of or relating to the use of the website or these contracts will be subject to the non-exclusive jurisdiction of the Spanish courts.
If you are contracting as a consumer, nothing in this clause shall affect the rights recognized as such by current legislation.